Hotel Security & Concierge Services
The Legacy Resources team believes that a welcoming and friendly reception service leaves a good impression on visitors and makes them feel comfortable to return. Our Concierge team is compiled of highly dedicated and committed individuals who believe in providing exceptional customer service and care.
Our Concierge Security Guards are SIA licensed, and DBS checked as standard. The unique part of our Concierge Service is displayed through our Guard’s customer service skills. Legacy Resources recruitment & training process allows our staff to treat every event, short-term or long-term security requirement, with the same professionalism and enthusiasm.
Our guards represent our Company through their expert knowledge of their role, your company, and our morals. They come smartly dressed each day and display how we work through the kind and polite way we train them to communicate with staff, customers, and colleagues.
Combined with SIA training, our Guards provide a comprehensive solution to your concierge or reception needs.
The industries that mainly use or concierge services are:
- Self Catering Accommodation including AirBnBs
- Care Homes
- Corporate offices
- Golf Clubs
- Sheltered Housing
Our Concierge Security Guards’ primary role is to secure premises and personnel by patrolling property, inspecting buildings, equipment, and access points, permitting entry to authorised personnel only. Our 24-hour control room is always on hand to offer advice to the Guard and Client. Our Concierge Supervisor will also pay our Concierge Staff random nightly visits to ensure our high standards are maintained.